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Company : Swanstaff Recruitment
Job Title : 2nd Line Network Engineer
Job Category / Job SubCategory  : Acoustic Engineering
Job Reference : DAR/2SA/001
Job Description :
We are an award winning agency working on behalf of its prestigious client in IT solutions service sector who is currently looking for an experienced 2nd Line Network Engineer. The role is full time, permanent and offering an excellent salary package.

The Role:

As an 2nd line Network Engineer on the Service Desk, you will act as the first point of contact for customers to report incidents and log service requests relating to their local infrastructures and services.

Key Responsibilities and Duties

* Handle escalated calls from first line Service Desk
* Administer and maintain customer infrastructure, including Active Directory, LAN, Internet access, firewalls and Exchange/Office 365
* Administer VMware and Citrix Infrastructures including SAN environments
* Administer Avaya telephony systems
* Monitor and troubleshoot server and network performance utilising the monitoring system to ensure any necessary action is taken
* Administer backup and disaster recovery systems and processes
* Management of relationships with third parties and suppliers

What Experience, Skills and Attributes you will need to be successful?

* Good knowledge of Microsoft Windows Server 2003/2008/2012 including clustering
* Good knowledge of Hyper-V and VMware ESX
* Strong knowledge of Microsoft Exchange Server and Office 365
* Strong knowledge/experience of troubleshooting networking protocols and technologies such as TCP/IP, DNS, DHCP, routing and vLANs
* Good Knowledge of backup and DR services (Backup Exec, Datto, Azure)
* Experience in managing Cisco switches and routers.
* Good knowledge of Avaya phone systems
* Knowledge of iSCSI/Fibre channel Storage Area Networks, such as EMC
* Knowledge of Windows Script Host/VBScript/ PowerShell
* Strong knowledge of Microsoft Windows 7+

Person specification:

* A strong desire and focus on continued improvements and personal development
* A desire to be part of an overall team and achieve team goals
* To continually strive to improve overall firm effectiveness
* Strong communicator
* Natural aptitude for troubleshooting and problem solving
* Proven ability to work under pressure and with other people

Successful applicants will receive benefits package, including generous pension scheme, free car park and rewarding working environment.

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We are an equal employment company.

Skills (Years Experience) :
Language Requirements :
Employment Type :
  • Permanent
Salary/Rate : From: 28000  To: 32000 per year
Other Information
Min. Qualifications : Unspecified
Min. Experience (Years) : Unspecified
Location : Wrotham - UK
Post Date : 05 Jan 2018
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